Connect what you know
Add your website, support documents, policies, product notes, or precise FAQs.
Turn the information you already have into a polished customer assistant. Shape how it speaks, test every answer, and add it to your website in minutes.
Every choice updates the customer experience instantly.
One calm workflow from scattered information to better customer conversations.
KnowBase keeps the technical machinery out of your way and puts the customer experience in your hands.
Add your website, support documents, policies, product notes, or precise FAQs.
Choose the voice, boundaries, actions, fallback, and look — without writing prompts.
Run real scenarios, add one secure snippet, then learn from every conversation.
Each part of KnowBase connects to the next, so the experience gets more useful as your customers use it.
Connect pages, documents, FAQs, and notes. Answers remain tied to information you approve.
Explore the workflow →Change the voice, color, launcher, welcome, and suggested questions with a live preview.
Explore the workflow →Collect leads, offer meetings, send requests, or hand sensitive conversations to a person.
Explore the workflow →See unanswered questions, weak answers, failed tests, and the exact next step to fix them.
Explore the workflow →See the gaps customers actually found. Add a focused FAQ, connect another source, adjust behavior, or dismiss noise — then rerun your saved tests.
“Do you deliver to Dubai?” was asked 6 times without a reliable answer.
Refund conversations were escalated more often than usual.
Your latest policy update now matches the expected answer.
No card, no feature maze. Usage stays within the included free allowances of your Vercel and Supabase projects.
For building and launching your first customer assistant.
No. Settings use business language, templates provide sensible defaults, and advanced controls stay optional.
Guardrails require answers to use approved knowledge. Weak matches trigger your configured fallback or human handoff.
Yes. Adjust color, theme, icon, shape, messages, placement, suggested questions, and branding in a shared live preview.
Website pages, pasted text, FAQs, and text-based documents are supported in the public beta.
Publish the assistant, add the generated script before your closing body tag, and optionally restrict allowed domains.
It can clarify, say it does not know, collect contact details, or create a visible human handoff.
Build a customer assistant that sounds like your business and improves with every conversation.
Build your assistant →